Shipping and Returns

Shipping Information

    Courier Choice

Decro Solutions offers a large range of couriers at check out, keeping in mind costs and flexibility with delivery to our customers.


    Shipping Times

We normally dispatch items, if available, within 1-2 business days from receipt of payment and will advise our customers within 2 business days if goods are not available.

Transit times to customer are displayed on checkout.


Returns

Decro Solutions products are handmade in Australia and will vary slightly in size, colour and pattern to those displayed in our online store. We do not issue exchange due to any of these variations, however in the event that you should receive the wrong item of purchase, we will exchange for the ordered item at no cost to customer .

Whilst every effort is made to ensure the packaging of a product is secure and protected from damage, we do not have any control over the treatment of a parcel in transit. We do not exchange products in the event of damage in transit and recommend customers to take out freight insurance for this purpose.